What we stand for

Language Partners^®: the company’s goals and commitments

Language Partners^® is a company with many years of experience in the area of translation and interpreting. All of the employees at Language Partners^® are required to strive to make constant improvements in the quality of all the provided services. Our basic goal and commitment is to be a high quality and reliable partner for our clients by satisfying all their needs. Our long-term strategic goal is to maintain and constantly strengthen our market position by providing services of the highest quality, including with regard to environmental protection.

The commitment to socially responsible business

The commitment to social responsibility is an integral part of our company strategy and it applies to all economic, social and environmental areas. Within the framework of this concept, we subscribe to our responsibility not only in the area of our commercial decisions and strategies, but also in the area of the environment and the social impact of the company’s operations. We understand socially responsible behaviour to mean long-term investments contributing to our company’s overall development.

The client focus and the quality policy

The prerequisite for achieving our goals is the guaranteed provision of services to our clients at the required level of quality and we are assisted in achieving this by the quality control system which has been implemented by Language Partners^®. The company management bears the main responsibility in this regard and is personally responsible for implementing the quality control system and for ensuring the conditions which enable the system to undergo constant improvements. Every partner in the company also bears responsibility for the consistent adherence to the procedures designated by the quality control system as well as for achieving systematic improvements in quality. The improvements in the company are based on the application of the implemented quality control system according to the ČSN EN ISO 9001: 2009 and EN 15038 standards. The company management is involved in achieving constant staff improvements, secures the funds for implementing and improving the quality control system and systematically monitors and evaluates the quality of our internal and external colleagues. At the same time, the management is committed to constantly reviewing the suitability of the company’s set course and to improving the effectiveness and efficiency of all the processes within the framework of the quality control system.  

The management and organisation of the employees, the relationships with suppliers  

We perceive our company as a balanced unit; we take great care to ensure the further positive development of the company culture, the company’s image and the solidarity, positive relations and loyalty of all the employees towards the company. Our goal is to constantly optimise and improve the company’s processes and to systematically support effective company communication and teamwork so that our company is able to create a successfully functioning unit. The cooperation with all our colleagues is based on specialist professional requirements and rules established on the basis of internationally acknowledged quality standards which ensure a stably high level of quality for all of the provided services.   

Environmental questions

The environmental protection policy also constitutes an integral part of our company policy and it stipulates the principles of the Language Partners^® agency’s relationship with the environment. When promoting our corporate goals, we make sure that the environment is protected during all our activities. The main prerequisite is the considerate and rational use of natural resources.